Windsor Beauty Salon | Expert Hair & Beauty Services in Windsor, CA

Windsor Beauty Salon | Expert Hair & Beauty Services in Windsor, CA

Frequently Asked Questions

1. Do I need to sign a waiver before my appointment?

Yes. All clients are required to complete and sign a Waiver of Liability and Informed Consent form before receiving services. This ensures you understand the services being performed, potential risks (such as allergic reactions, hair damage, or chemical sensitivity), and aftercare responsibilities. Transparency protects both you and the salon.

2. What are the potential risks of color or chemical services?

Chemical services such as color, highlights, glossing, and treatments may carry risks including scalp irritation, allergic reactions, unintended color results, dryness, or breakage. While every precaution is taken using professional products and techniques, results cannot be guaranteed due to previous treatments, hair history, and individual hair condition.

5. How do I book my first appointment?

All appointments are booked online through our secure scheduling system. This allows you to select your service, see timing, and choose what works best for your schedule. If you’re unsure which service to book, we recommend starting with a consultation so we can create a clear plan tailored to your goals.

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3. What is your cancellation policy?

We require 48–72 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may be charged 50% to 100% of the scheduled service price. This policy protects appointment availability and respects the time reserved specifically for you.

6. What should I expect at my first visit?

Your first appointment is a collaboration. We’ll begin with a thorough consultation to discuss your hair history, lifestyle, maintenance expectations, and desired results. From there, we create a personalized plan designed specifically for you. Every haircut includes a wash and dry, and color services include professional toning with Colorance where applicable.

4. What happens if I don’t disclose allergies or prior treatments?

Clients are responsible for disclosing all relevant medical conditions, allergies, sensitivities, and previous chemical services. Failure to do so can impact both safety and results. By signing the waiver, you confirm you are healthy enough to receive services and have shared accurate information.

9. What happens if I miss my appointment?

Failed appointments may be charged 50% to full price. We reserve appointment times exclusively for you, and missed visits impact scheduling availability for other clients.

8. Do you specialize in blonding and highlights?

Yes. Blonding, highlights, balayage, root taps, and seamless grow-outs are specialty services. These techniques require precision, product knowledge, and experience to protect the integrity of your hair while achieving luminous, dimensional results.

7. I’m not sure what service I need. What should I book?

If you're unsure whether you need highlights, full color, gloss, blonding, grey blending, or corrective work, book a consultation. Techniques like root shadow, smudging, and grey blending are customized and depend on your current hair condition and long-term goals. Pasted text

A consultation prevents misbooking and ensures enough time is reserved!

  • 7K+

    Hair Treatments

  • 450+

    Happy Clients

  • 100%

    Clients Satisfaction

  • 25+

    Years Of Experience

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